Welcome to Stepocity! Your privacy is important to us, and we are committed to safeguarding the personal information you share with us while using our website. This Privacy Policy outlines how we collect, use, and protect your information. By accessing or using Stepocity.com (the “Site”), you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you visit Stepocity, we may collect the following types of information:
a. Personal Information:
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment details (e.g., credit card information)
- Order history
b. Non-Personal Information:
- IP address
- Browser type and version
- Device type and model
- Referring website
- Pages visited on Stepocity
- Time spent on the Site
2. How We Use Your Information
We use the information we collect for the following purposes:
- Order Processing and Fulfillment: To process your purchases, manage your account, and deliver your products.
- Customer Service: To respond to your inquiries, provide support, and address any concerns.
- Personalization: To tailor your experience on Stepocity, recommend products, and improve our offerings based on your preferences.
- Marketing Communications: To send promotional offers, newsletters, or updates (you can opt out at any time).
- Analytics: To analyze trends, monitor Site usage, and improve our website and services.
3. Data Security
We use commercially reasonable security measures to protect your personal information. This includes encryption during payment transactions and secure storage methods. However, please be aware that no method of online data transmission or storage is 100% secure, and while we strive to protect your data, we cannot guarantee absolute security.
4. Cookies and Tracking Technologies
Stepocity uses cookies and similar tracking technologies to enhance your browsing experience and gather non-personal information, such as usage statistics and preferences. Cookies allow us to:
- Keep track of your cart and orders.
- Remember your preferences and login details.
- Improve Site performance and functionality.
You can control cookie settings through your browser, but please note that disabling cookies may affect your ability to use certain features on the Site.
5. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share your data with third-party service providers in the following situations:
- Payment Processing: We work with trusted payment processors to securely handle your transactions.
- Shipping and Delivery: We may share your shipping details with delivery services to ensure timely delivery of your orders.
- Marketing and Analytics: We may use third-party services to assist with marketing campaigns and analyze Site performance.
We require all third-party partners to safeguard your data and adhere to privacy standards.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Update: You can view and update your personal information at any time by logging into your account.
- Opt-Out of Marketing Communications: You can opt out of receiving marketing emails by clicking the “unsubscribe” link in any email or by contacting us directly.
- Data Deletion: You can request the deletion of your personal information by contacting our support team, subject to applicable legal obligations.
7. Children’s Privacy
Stepocity is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately, and we will take steps to remove it.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated effective date. Please review this policy periodically for any updates. By continuing to use Stepocity after any changes are made, you accept the revised terms.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:
Stepocity Customer Support
Email: stepocity@gmail.com
Phone: 0329-1718078
Address: Street # 4, Near Al-Aziz, Faisalabad
Thank you for choosing Stepocity!